Social Media Messaging and Communication
Manage Meta messages and saved replies within your restaurant’s communication workflow. Follow social channel conversations from your panel.
How to use it in your business
Configure your Meta connection and prepare frequently used replies. Make customer questions and communication history part of daily teamwork.
- Meta integration
- Social media messages
- Saved replies
- Customer communication workflow
Your questions answered
Answers to help you choose the right solution for your business.
View all frequently asked questionsCan I manage social media messages from the dashboard?
Supported Instagram, Facebook Messenger and WhatsApp connections let you read and reply to messages in the dashboard. Promus automatic replies are enabled separately and use chat credits; channel and template message fees may apply separately.
How can restaurants use saved replies in social media messages?
Prepare replies for common questions such as menu links, opening hours or reservations. After configuring the Meta connection, manage conversations and saved replies in the communication screen. Before sending, check that the reply fits the guest's question and the relevant branch.
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Manage your restaurant from one hub
Bring the solutions you need together in RestoCor, from digital channels, orders and service to inventory, deliveries, accounting, marketing and reporting.